Wollongong and Sydney’s experts answer all your questions about trusses, wall frames and more
Commonly Asked Questions
Our highly trained team are available to assist you with any questions you may have about our range of quality products and professional services. If you are involved in a self build, renovation or extension project we can help you with your entire timber truss and frame requirements.
We have put together a list of FAQs below to help answer some of the more commonly asked questions we receive from customers. If your question is not answered here, or if you wish to discuss a project with us further, please give us a call on ( 02) 4285 3500.
Q What information do I need to provide to obtain a quote?
A For a quote to be provided you will require a set of plans from your architect or draftsman including the floor plan, elevations, cross sectional diagrams and any other relevant information or specifications that will be required to generate & complete a quote for you or your client. (Please note DA approved plans are highly recommended as variations to plans can result if your council requires changes to be made to your design)
Q What areas can you supply frames and trusses to?
A Our fleet of trucks and highly trained drivers from our logistics department allows for products to be delivered to both the Illawarra, South Coast and Sydney & Southern Highlands regions. Our partnership with our timber suppliers also allow for certain products to be direct delivered from the manufacturer to your site. Be sure to contact us if you are not certain if we deliver to your area. Special arrangements can be made for certain products.
Q. What are your payment methods?
A. Generally a third deposit when you have accepted our quote followed by another third prior to delivery of your first product eg bearer & joists or frames with the balance prior to the delivery of your final products. This will usually consist of your trusses
Q. Do you supply and install the frames and trusses?
A. No we are a supply only business however depending on the area we can look into referring you to quality tradesmen to erect the products.
Q. Is there any other products that you sell apart from Frames & Trusses?
A. Yes we also sell a range of products including flooring systems which include 19 mm flooring sheets some of which are used in the “wet areas” while other sheets are designed specifically for the outdoor areas including your balconies of your house. Bearer & Joists are also another important component of our business and other building products such as temp props and other ancillary products including glue guns and other miscellaneous items to greater assist you in your building process.
Q. Why should I choose Wonsons Frame and Truss for my next project?
A. With our highly trained team of both technical and production staff we can offer a superior product which comes from over 10 years of combined knowledge in the building industry. With our many years of experience in the industry we aim to work in with your project liaising with you at all times to ensure that the products that we supply are manufactured to the highest possible standard in the most cost effective manor delivered within your expected time frame.