Privacy Policy & Website Terms of Use

Wonson Frames & Trusses Pty Ltd

ABN: 38 102 962 201
Effective Date: 24/02/2026

1. Introduction

Wonson Frames & Trusses Pty Ltd (“we”, “our”, “us”) operates from Tarrawanna, NSW and manufactures timber wall frames, roof trusses and related structural systems.

This policy explains:

How we collect and use personal information
How we handle file uploads and project documentation
How our website may be used
The limitations of liability relating to website content

By using our website, you agree to this Privacy Policy and Terms of Use.

PART A – PRIVACY POLICY

2. Information We Collect

We may collect personal information including:

Contact Information

Full name
Email address
Phone number
Company name

Project & Quote Information

Site address
Construction details
Project timelines
Engineering requirements
Any information submitted via contact or quote forms

File Uploads

If you submit plans or documentation, we may collect:

Architectural drawings
Engineering plans
Specifications
Supporting construction documents

Website Usage Data

We may collect:

IP address
Browser type
Device information
Pages visited
Time spent on website

3. How We Collect Information

Information is collected when you:

Submit a quote request
Upload plans or files
Contact us by email or phone
Use our website

We may also use cookies and analytics tools to collect website usage data.

4. Why We Collect Information

We use personal information to:

Provide quotes
Assess construction plans
Manufacture frames and trusses
Coordinate delivery
Communicate regarding your project
Improve our website and services
Comply with legal obligations

We do not sell personal information.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

5. Confidentiality of Plans & Documents

Plans and construction documents submitted to us are treated as confidential and used solely for:

Quoting
Engineering review
Manufacturing
Project coordination

We take reasonable steps to protect uploaded files from unauthorised access.

6. Cookies & Analytics

Our website may use cookies to:

Improve functionality
Monitor performance
Analyse website traffic

You can disable cookies via your browser settings, although some website features may not function correctly.

7. Storage & Security

We take reasonable steps to protect personal information from misuse, loss or unauthorised access.

Information may be stored in:

Secure email systems
Internal systems
Cloud-based storage
CRM or quoting software

We retain information only as long as necessary for business or legal purposes.

8. Disclosure of Information

We may disclose information:

To employees or contractors
To engineers involved in your project
To IT or hosting providers
Where required by law

We do not disclose personal information for marketing resale.

9. Access & Correction

You may request access to or correction of personal information we hold about you by contacting us using the details below.

PART B – WEBSITE TERMS OF USE

10. General Information Only

Information on this website is general in nature and provided for informational purposes only.

It does not constitute engineering advice, building advice or contractual commitment.

All projects are subject to formal review of approved plans and written quotation.

11. Quotes & Pricing

Any pricing indications on this website (if provided) are:

Estimates only
Subject to plan review
Subject to engineering requirements
Subject to material availability
Subject to formal written quotation

We reserve the right to adjust pricing based on project specifics.

12. Intellectual Property

All website content including:

Text
Images
Graphics
Logos
Documents

Is the property of Wonson Frames & Trusses Pty Ltd unless otherwise stated.

Content may not be copied or reproduced without written permission.

13. Limitation of Liability

To the extent permitted by law:

Wonson Frames & Trusses Pty Ltd is not liable for:

Reliance on website content
Errors or omissions
Website interruptions
Indirect or consequential loss

Use of this website is at your own risk.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites.

15. Governing Law

This policy and website use are governed by the laws of New South Wales, Australia.

PART C – CONTACT DETAILS

If you have any questions about this policy, please contact:

Wonson Frames & Trusses Pty Ltd
Tarrawanna NSW
Phone: 02 4285 3500
Email: sales@wonsontruss.com.au
Website: www.trussesandframe.com.au

16. Updates

We may update this Privacy Policy and Terms of Use from time to time. The latest version will always be available on our website.